Here at the University of Greater Manchester (formerly University of Bolton), we are proud of our growing reputation as a Student-focused University. With our strategy of “Teaching Intensive, Research Informed”, we are committed to offering our Students the best experience possible. Its recent achievements put the University in a good position to capitalise on the challenges and opportunities of the current Higher Education environment. With a workforce of c. 1000 staff supporting more than 11,000 learners, it is therefore a very exciting time to join the University as we move towards an exciting future under our new name as the University of Greater Manchester. This name change reflects our ambition and growth and puts us in a great position to be recognised for the work we do across the region and beyond.
Reporting to the Academic Fees and Invoicing Manager you will be part of the team overseeing the diverse and challenging work of managing the University’s student funding and course fee invoicing function.
You will be required to liaise with numerous internal and external stakeholders, at all levels, from departments across the University, Overseas and UK partners, the NHS, employers, and the Student Loans Company. You will also be required to respond to enquiries from students and have excellent oral and written communication skills.
The successful candidates will be passionate about and have a proven track record of providing excellent customer service with the ability to assist students, staff, and external stakeholders in resolving issues relating to student funding.
You should possess strong organisational and interpersonal skills, be self-motivated with the ability to motivate others and have experience of working in a challenging environment with the requirement to achieve multiple deadlines.
The ability to manage large amounts of data and maintain data integrity, with proven experience in the application of information technology is essential.
This is a fantastic opportunity for someone looking to further their career in the University sector.
We ask a lot from our staff but in return, you will receive a competitive benefits package including access to the Local Government Pension Scheme, an employee benefits scheme and generous annual leave entitlement. As a small University, you will have opportunities to work with colleagues across campus to support and deliver the best student experience possible.
Candidates must be eligible to work in the UK, for more information please visit https://www.gov.uk/check-uk-visa. No agencies.
*Please note, the University reserves the right to shorten/extend the closing date of any position where a high/low volume of applications are received.
Please find attached, Job description. Interested candidates are invited to apply by uploading their CV and a covering letter (maximum 500 words) outlining their suitability for the role.