The Role
Are you passionate about working with data and using it to improve processes and decision-making in a dynamic higher education environment? This is an exciting opportunity to join the University of Greater Manchester as part of the Student Data Management (SDM) team.
Working closely with the Student Data and Returns Officer, you will support the accuracy, consistency, and integrity of student data across university systems and support the team with handling student enquiries via email and phone. Your analytical skills and attention to detail will help drive continuous improvement and transformation across our student data processes.
This opportunity is ideal for someone looking to broaden their experience in data analysis within a supportive and professional team environment.
About You
You will have strong analytical skills and confidence working with large datasets using tools such as Microsoft Excel. Experience with student record systems such as SITS is highly welcomed, but not essential as training and support will be provided.
You are methodical, proactive, and confident asking the right questions to resolve data issues. Strong communication and interpersonal skills are key, as you will collaborate with colleagues across various teams around the university and external stakeholders.
You will also demonstrate a commitment to accuracy, confidentiality, and high-quality service in line with regulatory and University data governance standards.
Key Responsibilities
Support the maintenance, entry and validation of student data in university systems.
Support the team by engaging with the stakeholders’ enquiries and escalating where necessary.
Provide operational and administrative support across student data processes and events (e.g., enrolment, graduation, clearing).
Contribute to the documentation of procedures, process improvements, and performance reporting.
Uphold data protection and compliance requirements (e.g., GDPR, Prevent).
Why Join Us?
The University of Greater Manchester is driving forward a bold vision for the future. As part of the SDM team, you will be at the heart of major data and digital transformation initiatives and work alongside skilled, supportive colleagues in a collaborative environment.
We offer a comprehensive benefits package, including professional development opportunities, flexible working arrangements, and access to a range of wellbeing and lifestyle resources.
For informal enquiries, please contact:
Nina Christopher – Head of Student Data Management
n.christopher@bolton.ac.uk