International Student Support Team Leader

Are you interested in joining the number one University in Greater Manchester for student experience?

Here at the University of Bolton, we are proud of our growing reputation as a student focused University. With our strategy of “Teaching Intensive, Research Informed, Assessment Enabled learning” we are committed to offering our students the best experience possible.  We are looking for an experienced, dynamic and motivated individual to lead our expanding International Student Support Team within the Student Services & Experience Directorate. As International Student Support Team Leader you will work with the team to enhance and facilitate the international student experience.

The successful candidate will be expected to:

• provide day to day supervision support to the International Student Support Team
• develop and lead on the delivery of our international pre-arrival and welcome/induction programme
• take the lead on more complex enquiries, developing and enhancing international student support
• be proactive in transforming and enhancing international student experience
• lead on the provision of financial support for international students seeking assistance
• develop new means of gathering and analysing feedback to identify trends and challenges faced by students
• ensure the service is student-focussed and responsive to the needs of our customers and stakeholders.
• fulfil the role of Designated Safeguarding Champion, for which full training will be provided.

We ask a lot from our staff but in return, you will receive a competitive benefits package including access to the Local Government Pension Scheme, an employee benefits scheme and generous annual leave entitlement.  As a small University, you will have opportunities to work with colleagues across campus to support and deliver the best student experience possible.

It is envisaged an assessment day will take place the week commencing the 03 March 2025 with interviews the week commencing the 10 March 2025.